You already paid to make the phone ring
Ads and Local Services leads are paid before the first word. An emergency call that rings out is a paid lead that a competitor can take.
Atlanta, right now. We're answering.
For septic and well companies
Answering service for septic and well companies in Georgia
The backed-up septic on a Sunday, answered
B&G Solutions is a 24/7 answering service for septic and well companies in Georgia: we answer every call in your company's name and book pump-outs and service calls, sending no-water and backup emergencies to your on-call tech.
- Price quoted after a short call
- Price locked 12 months
- Month to month, or 15% off a year
The short answer
Yes, because your crew is in the field and emergencies don't wait for office hours. A homeowner with no water or a backup in the house calls the next company if nobody answers.
We answer your line in your company's name, take the property and problem details, book pump-outs and service calls and send emergencies to whoever is on call. A homeowner with no water or a backed-up system calls until someone picks up.
A day of calls, morning to night
A day like the ones septic and well companies have, and what happened to each call. In English and Spanish, nights and weekends included.
- 7:30 a.m.
We're closing on a house Friday and need an inspection.
Took the address and closing date, booked Wednesday 9:00.
- 10:15 a.m.
It's been five years since our last pump-out.
Took the address and tank details, booked a pump-out Thursday.
- 1:50 p.m.
The septic alarm keeps beeping.
Took the details and followed your rules, sent it to your tech.
- 4:40 p.m.
Our well water looks cloudy.
Took the address and details and booked a service call Monday.
- 10:05 p.m.
We have no water at all.
Marked urgent and sent the address to your on-call tech.
Why it matters
What an unanswered call really costs
What missed calls cost you
Put in your own numbers. The starting values are an example, not an average or a statistic, so change them to yours.
By your numbers, a year
$65,000
$5,417a month
$1,250a week
130jobs a year
5 missed calls a week × 50% that would book × $500 × 52 weeks
What we do for septic and well companies
Full price listPhone answering, 24/7Emergency and routine calls answered in your name while your trucks are out.See the price Booking into your calendarPump-outs, inspections and service calls booked with property notes.See the price Google profile and review repliesReview replies, since one "never called back" review costs future jobs.See the price Google problems fixedListing suspensions and wrong categories traced and fixed.See the price Google Ads and Local Services AdsAds and Local Services Ads for emergency searches, run when someone can answer.See the price A website that brings callsA site that explains your services and rings your phone.See the price
What you can hold us to
Our promises, in writing
Property noted
Address, tank or well details and access notes on every call.
Emergencies first
No water and backups sent to your on-call tech, as you set it.
Sales deadlines kept
Inspections for home sales booked with the closing date.
QuotedAfter a short call, in writing
12Months your price stays locked
15%Off with an annual plan, or month to month
48Hours from first call to live
Live in about 48 hours
Set up around how your business works, tested, then tuned every day of the first week.
We learn your business
A 30-minute call: your services, prices, people, service area, and what counts as urgent for septic and well companies.
Connected to your systems
Calls land in the calendar or booking app you already use. Nothing new for your team to learn.
Tested before it's live
We call it ourselves, again and again, until it handles your real calls the way you would.
Tuned after it's live
Your first week, we review every call, every day. After that we keep listening and keep adjusting.
Questions septic and well companies ask us
We quote it after a short call, in writing, before you pay anything. Pay month to month, or save 15% with an annual plan, and your price is locked for 12 months.
Yes. We answer in English and Spanish, 24/7, and the call is booked or logged the same way in either language.
Yes. You keep your number, your website, your Google listing and your ad accounts. They stay yours if you ever leave.
You decide: for example no water, a backup in the house or an alarm going off. We send those to your on-call tech right away and book the rest.
About 48 hours. We learn your services, hours and rules, connect your calendar or booking app and test calls before it goes live.
We check each address against the service area you give us and tell callers politely if it's outside.
Yes. We take the details and book the next visit in your calendar.
We take what they describe. Your tech diagnoses it on site.
Keep reading
Missed calls on Local Services Ads: you pay for the lead and can rank lower
Google can charge you for a call you missed and says missed calls may hurt your responsiveness. Here is the combined cost and what to change this week.
What a customer is really worth: one job vs years of repeat business
No one has published a reliable lifetime-value figure for local trades. Use this fill-in formula with your own numbers instead.
The one-star reviews that start with 'they never called me back'
Nobody has measured how many bad reviews come from missed calls. Here is what we do know, and how to answer one.
Guides
Sources
- Google Local Services Ads Help, How Local Services Ads are ranked (2026)
- Google Business Profile Help, Tips to improve your local ranking on Google (2026)
Free check
Hear how your calls would be answered
We look at your calls, your Google listing and your website, and send you what we'd change and your price in writing. Plans for septic and well companies are quoted after a short call, in writing.
