What you pay, in one table
These are the prices on our services page and trade pages today. Each one is a starting price: the exact number for your business comes in writing before you commit, and it does not change for 12 months.
| What | Price | What sets it |
|---|---|---|
| Plans that include phone answering | from $149 a month | The lowest-priced plan. Most businesses take answering together with Google or a website as one plan. |
| Phone answering for most trades and shops (auto repair, cleaning, detailing, pest control, watch and jewelry repair) | from $297 a month | Your call volume and what the receptionist has to handle |
| Phone answering for emergency trades (plumbers, HVAC, electricians, roofers, locksmiths, garage doors and similar) | from $497 a month | Night and weekend emergencies, on-call alerts and dispatch rules |
| Phone answering for law firms | from $697 a month | Intake questions and how calls are passed to the firm |
| Nights and weekends only | from $99 a month | Covers the hours you are closed and the calls you can't get to during the day |
| Connecting booking software we already support | included | Nothing extra |
| Connecting booking software we don't support yet | from $500 | Quoted before you start, so you know the cost up front |
| Annual plan | 15% off | Pay for the year instead of month to month |
Setup is quoted up front, based on what we connect. There is no per-minute charge and no surcharge for nights, weekends or holidays: a call at 3 a.m. costs the same as a call at noon.
What is included in the monthly price
- Every call answered 24/7, in your business's name, with no hold queue
- Answers in English and Spanish
- Jobs and appointments booked into the calendar or booking app you already use, with a text confirmation to the caller
- Calls you mark as urgent sent straight to you or your on-call person, with the address and the problem already taken
- Spam and robocalls stopped before they reach you
- A summary of every call, so you can see what came in while you were working
- Changes to your hours, prices or services, usually live the same day
How AI receptionist pricing usually works
Vendors in this market charge in one of four ways, and the way they charge matters more than the headline number.
- Per minute. You pay for talk time. Cheap when calls are short and few, expensive in your busy season, and hard to budget because a long-winded caller costs you money.
- Per call or per lead. You pay for each answered call or each qualified lead. Ask whether spam, wrong numbers and hang-ups count, because on a trades line they can be a large share of calls.
- Tiers by call volume. A monthly price that covers a set number of calls or minutes, with overage charges above it. Ask what one call over the limit costs, and what your busiest month would have cost.
- Flat monthly. One price for the month. Easiest to budget. Ask what the price assumes about your call volume and when it would change.
B&G Solutions charges flat monthly. Your price is set by your kind of business and how many calls you get, it is written down before you start, and it is locked for 12 months.
Questions to ask any vendor before you sign
Two quotes with the same monthly number can cost very different amounts by the end of the year. Get the setup fee, what counts as a billable call, the contract length and the cost of leaving in writing, and check that booking means a real appointment in your calendar rather than an email you still have to return.
The full list of questions, and what a good answer sounds like
How to tell whether it pays for itself
It pays for itself when the jobs it saves from voicemail are worth more than the monthly price. The sum takes three numbers from your own phone and your own books, and a few minutes.
Work out whether an AI receptionist is worth it for your business
What is not in the price
- Your ad budget. If we run your Google Ads, the budget goes straight to Google, never through us.
- Websites. A ready-made website starts from $1,500; it is a separate service.
- Phone service. You keep your current number and carrier and forward calls to us: all of them, or only the ones you can't pick up.