You already paid to make the phone ring
Ads, directories, referrals and your website all exist to make someone dial your number. When the call goes to voicemail, that cost is already spent and the person keeps calling down the list.
Atlanta, right now. We're answering.
For law firms
B&G Solutions is a 24/7 answering service for law firms in Georgia: we answer every call in your firm's name and take new-client intake the way your attorneys want it, then book the consultation.

The short answer
Yes, if your attorneys are in court, in meetings or with clients when the phone rings. Someone looking for a lawyer usually calls more than one firm, and the firm that answers and books the consultation is the one they hire.
We answer your firm's line in its name, take new-client intake the way your attorneys want it, and book consultations into your calendar. People call a lawyer when something has just gone wrong, and they keep calling down the list until a firm picks up.

A day like the ones law firms have, and what happened to each call. In English and Spanish, nights and weekends included.
I was injured at work and need to talk to someone.
Took your intake answers and booked a consultation Wednesday 10:00 with an attorney.
I need a lawyer for a custody hearing.
Took the case details, passed to your family law team, booked a call.
I'm a client, I need to reach my attorney.
Took the message with case name and question, sent it to the attorney.
Do you handle landlord disputes?
Said it is not a practice area you take and pointed to your referral.
A family member was arrested, what do we do?
Took name and location, reached your on-call attorney per your rule.

Why it matters
Put in your own numbers. The starting values are an example, not an average or a statistic, so change them to yours.
By your numbers, a year
$156,000
$13,000a month
$3,000a week
52new clients a year
4 missed calls a week × 25% that would book × $3,000 × 52 weeks

What you can hold us to
Your questions, in your order, with the answers sent to your team.
We take intake and pass legal questions to your attorneys.
Urgent matters reach your on-call attorney the way you set.
Set up around how your business works, tested, then tuned every day of the first week.
A 30-minute call: your services, prices, people, service area, and what counts as urgent for law firms.
Calls land in the calendar or booking app you already use. Nothing new for your team to learn.
We call it ourselves, again and again, until it handles your real calls the way you would.
Your first week, we review every call, every day. After that we keep listening and keep adjusting.
Plans start from $697/month, month to month, or 15% off with an annual plan. Your price is locked for 12 months. Setup is quoted up front, based on what we connect.
No. We take intake, answer from the policies and practice areas you give us, and pass legal questions to your attorneys.
Yes. We ask your intake questions in the order you set and send the answers to you, so your team can run its own conflict check before anything is agreed.
Yes. Calls are answered in English and Spanish, and the intake notes come to you in English.
Yes. You keep your number, your website, your Google listing and your ad accounts. We work on them for you; we never take them over.
No. We never give legal advice or judge a case. We take intake and pass it to your attorneys.
Yes. If the matter is outside your practice areas, we say so politely and give the referral you set.
We take their message with case name and question and send it to the attorney or paralegal you name.
Free check
We look at your calls, your Google listing and your website, and send you what we'd change and your price in writing. Plans for law firms start from $697 a month.
