Atlanta's roofing calendar is written by the weather service
The National Weather Service office in Peachtree City, which forecasts for north and central Georgia including metro Atlanta, publishes its own severe weather climatology. It names April as the peak month for large hail, with many episodes in the other spring and summer months too [1]. Damaging wind peaks later: July, with more than 500 reports over the 40 years the office studied [1].
Tornadoes have their own season. The same office says the primary tornado season is March through May, and that tornadoes are somewhat more common along the I-85 corridor [2], which runs straight through Gwinnett, DeKalb, Fulton and Coweta.
For a roofer that means two rushes a year, not one: the spring hail and tornado weeks, when whole neighborhoods need inspections at once, and the July thunderstorm weeks, when wind lifts shingles and drops limbs on houses. The phone surges the morning after, and the homeowner books whoever answers first.
Rain does not take a season off here
Hartsfield-Jackson's 1991 to 2020 climate normals put Atlanta's average rainfall at 50.43 inches a year [3]. The wettest months are not in one block: July averages 4.75 inches, March 4.68 and January 4.59 [4].
That spread matters for the calls you get. A ceiling stain in January is a leak that started in a fall storm; a drip in July comes the same day the storm hits. Leak calls arrive all year, and the ones in winter usually come from homeowners who waited, so they are ready to book.
Downtown Atlanta has had a tornado on a Friday night
On March 14, 2008, at 9:38 p.m., an EF2 tornado with winds estimated at 130 mph tore a 6-mile path from west of the World Congress Center into western DeKalb County south of I-20 [5]. It is the storm most Atlantans remember, and it came at night, on a weekend evening, when most roofing offices were closed.
This quarter, 1 in 3 calls we answered came in outside business hours, and 1 in 5 on a weekend. Storms keep the same hours. A roofer whose phone goes to voicemail after 6 p.m. misses the first call from every block that got hit.
What a storm week sounds like on your line
A limb came through a bedroom roof in Smyrna and rain is getting in. We ask where the water is entering, whether anyone is in that room, take the address and flag it urgent, then reach you or your tarp crew by text and call.
A homeowner in Snellville says the hail last night dented the gutters and they want someone to look before calling their insurer. We take the address, the insurer if they know it and a good day, and book a free inspection from your calendar.
A Roswell caller found shingles in the yard after the wind. We ask for photos by text, take the address and offer an inspection window.
A property manager wants six townhome roofs inspected after the same storm. We take every address and the access details and book them as one visit, or pass them to you if you quote multi-unit work yourself.
And the caller who just wants to know what a new roof costs on a 2,000 square foot house: we explain that you price after an inspection, take the details and book it.
What we write down, so the inspection is worth the drive
Each booking carries the address, the kind of damage the caller describes, whether water is coming in now, the age of the roof if they know it, the insurer if they mention one, and a photo link if they send pictures. You see it before you leave.
If a caller is outside the counties you serve, we tell them so politely and do not book them. If a caller asks whether you work with insurance, we give the answer you gave us, word for word.
Price and start date
Roofing answering starts from $497 a month, month to month, or 15% off if you pay annually, and the price is locked for 12 months. Calls are answered in English and Spanish around the clock, and you are usually live about 48 hours after the first call with us, which is fast enough to sign up when a storm is in the forecast.